General or Business Information
804-822-3420 or toll free at 1-866-428-6339
Toll Information
For any questions or concerns regarding toll payments or if you need to discuss payment arrangements, please contact us one of these ways:
Phone
804-822-3420 or toll free at 1-866-428-6339. 8:30 a.m. to 5 p.m., Monday through Friday. VISA and MasterCard credit cards accepted.
You can mail in toll payments to the address below. Please include your name, date of violation, and license plate number with payment.
Pocahontas 895
501 Pocahontas Parkway
P.O. Box 7693
Richmond, VA 23231
In Person
You can stop by our offices near the east-bound toll plaza. Just come into our administration building during office hours, and we can help answer your questions or settle any unpaid tolls.