This is for anyone who has received an unpaid toll notice from us in the mail. The best way to avoid increasing fees and penalties is to make your payment following the notice instructions.
Enter your license plate number or notice ID (located on your toll notice) and you will be able to pay it with VISA, Mastercard, Amex and Discover.
As the operator, we don’t and cannot, by law, profit from administrative fees and civil penalties related to toll enforcement. Any administrative fees assessed for collection purposes are outlined by Virginia law and judges enforce the Virginia code and impose civil penalties and they are allocated to cover costs and efforts to recover the toll.
If you took an unpaid trip on the Pocahontas Parkway, you can avoid fees by paying your toll here through the Missed a Toll process online.
Your toll amount will usually be available for payment after 48 hours from your trip. You will have then a 10-day window to pay online before we send a notice.
- Enter your license plate number and state. Do not enter a transaction number
- If we have processed your trip(s) you can pay for them right now
- If you traveled in a rental vehicle, please contact us before using Missed a Toll
- If after 48 hours since the trip occurred it has not been processed yet, please call 804-822-3458
To guarantee the best customer security the payment website is secured by an SSL certificate. The details of the certificate, including the issuing authority and the corporate name of the website owner, can be clicking on the lock symbol on the browser bar.