Payment Center

Making a payment

Do you have an unpaid toll?

Have you received a letter requesting payment of a toll?

Did you travel on the E-ZPass lanes without a valid transponder?

Payment options:

Pay online

You can settle an unpaid toll with our online payment system. Go to our online payment system for more information. We accept Visa and MasterCard . Have the vehicle license plate number and state.

Please note: If you cannot complete your payment, please try again within 24 hours.


Pay by Mail

Mail a check or money order to :

Pocahontas Parkway
P.O. Box 7693
Richmond, VA 23231

Please include a copy of the notice, your name, license plate number with payment.

Call us

  • 804-822-3458 or charge free at 1-866-428-6339
  • 8:30 a.m. to 5 p.m., Monday through Friday
  • VISA and MasterCard are accepted


Pay in person

You can stop by our offices just past the eastbound toll plaza. Come into our administration building during office hours, and we can help you settle any unpaid tolls. You can also get more information by emailing

Please note:

Toll collection at the Laburnum and Airport Connector ramps are EZPass, Credit, Exact Change and Electronic Payment.

Change will not be given at the Laburnum or airport Connector toll points. We now accept AndroidPay and ApplePay. Remember: If you've paid the toll at the Main Plaza, you do not pay again to exit at Laburnum or the Airport Connector.

Toll collection at the Main Plaza.

Payment options at the Main Plaza are EZPass, Credit, Cash, and Electronic Payment