Contact Us

General or Business Information:

  • General office info: 804-822-3458
  • Toll free: 1-866-428-6339


Please leave us a message at any of the numbers above, especially if calling after hours. Your call is important to us and we will get back to you as soon as possible.

Toll Information:

For any questions or concerns regarding toll payments, or if you need to discuss payment arrangements, please contact us one of these ways:

#1 - Online

Go to our online payment system to get started.

#2 - Phone

If you need assistance making your payment online you can call us

  • 804-822-3458 or toll free at 1-866-428-6339
  • 8:00 a.m. to 4:00 p.m., Monday through Friday


#3 - Email

You can email questions to Pocahontas Parkway representatives at

#5 - In Person

If you need assistance paying online you can stop by our offices near the eastbound toll plaza. Come into our administration building during office hours, and we can help answer your questions or settle any unpaid tolls.